Terms & Conditions
for 24baje Players

By accessing, registering on, or using any part of the 24baje platform — including the website at https://24baje.com, any mobile-optimised version of that site, and all games, betting markets, and financial services made available through it — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the 24baje platform and close your account if one has been opened. Continued use of the platform after any amendment to these terms constitutes acceptance of the revised version.

These Terms & Conditions should be read in conjunction with the 24baje Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the complete agreement between you and 24baje.

Access to and use of the 24baje platform is strictly limited to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. 24baje does not permit individuals under the age of 18 to register, deposit funds, or participate in any real-money activity on the platform. 18+
• You are accessing the platform as an individual acting on your own behalf, and not as a representative, agent, or employee of any third party.
• You are not a current employee of 24baje or any of its affiliated entities, subsidiaries, or game providers.
• You have not previously been self-excluded from 24baje or had your account closed for breach of these terms, unless 24baje has explicitly reinstated your eligibility in writing.
• You are using the platform solely for personal entertainment purposes and not for any commercial purpose, arbitrage strategy, or money laundering activity.

Age Verification Process

24baje reserves the right to request documentary proof of age from any account holder at any time. Until age verification is satisfactorily completed, 24baje may place a temporary restriction on withdrawals from the relevant account. Documents typically accepted for age verification include a valid national identity card, passport, or birth certificate issued by a recognised authority.

Any account found to belong to a person under the age of 18 will be closed immediately. All funds deposited into such an account will be returned to the verified source payment method after deduction of any amounts wagered. 24baje will not pay out any winnings to accounts confirmed as belonging to underage players.

To participate in real-money gaming or betting on 24baje, you must register a personal account by providing accurate and complete information including your full legal name, date of birth, residential address, email address, and preferred payment method details. All information provided during registration must be truthful and must correspond to the details on your official identity documents.

One Account Rule

Each individual is permitted to hold exactly one (1) active 24baje account. Opening or attempting to open more than one account — whether under the same or different personal details, email addresses, payment methods, or device identifiers — is strictly prohibited. 24baje employs automated detection systems to identify duplicate accounts. Where duplicate accounts are detected, all accounts associated with the individual may be closed and any bonus funds forfeited. Genuine winnings from real-money deposits may be returned to the original deposit source at 24baje's discretion.

Account Security

You are solely responsible for maintaining the confidentiality of your 24baje login credentials, including your username and password. You must not share your login credentials with any other person under any circumstances. 24baje strongly recommends enabling two-factor authentication on your account for additional security. If you suspect that your account has been accessed by an unauthorised party, you must notify 24baje immediately at [email protected].

24baje will not be liable for any losses or damages arising from your failure to maintain the confidentiality of your login credentials. Any activity conducted through your account using your login credentials will be treated as having been authorised by you unless you have notified 24baje of a suspected security breach in advance of that activity.

KYC Verification

As part of 24baje's anti-money laundering (AML) obligations and responsible gaming commitments, all account holders are required to complete a Know Your Customer (KYC) verification process before their first withdrawal is processed. KYC verification typically requires submission of a government-issued photo ID and proof of payment method ownership. 24baje aims to complete KYC reviews within 24 hours of receiving all required documentation.

24baje processes all deposits and withdrawals in Bangladeshi Taka (BDT). The platform supports the following payment methods for account holders in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. No currency conversion is applied at any stage of a BDT transaction.

Deposits

All deposits made via bKash, Nagad, Rocket, and Upay are processed in real time and credited to the 24baje player wallet within 60 seconds under normal operating conditions. Card deposits via Visa and Mastercard are typically credited within a few minutes, subject to the issuing bank's processing time. Minimum deposit amounts and any applicable transaction limits are displayed in the cashier section of your account at the time of deposit.

You may only deposit funds using a payment method that is registered in your own name. Third-party deposits — that is, deposits made from a payment account that does not belong to the registered 24baje account holder — are strictly prohibited and will result in the suspension of the receiving account pending investigation.

Withdrawals

Withdrawal requests are subject to successful KYC verification and must be made to the same payment method used for the corresponding deposit where technically possible. 24baje processes withdrawal requests promptly and charges no platform-side fees on withdrawals. Processing times vary by payment method; bKash and Nagad withdrawals are typically completed within a few hours, while card withdrawals may take 1–5 business days depending on the issuing bank.

24baje reserves the right to request additional verification documentation before processing any withdrawal it deems to warrant enhanced due diligence. Withdrawal requests may be delayed where they are subject to outstanding wagering requirements from active bonuses.

Transaction Limits

Minimum and maximum deposit and withdrawal limits apply per transaction and per day. These limits are displayed within the cashier section of your 24baje account and may be subject to change. Players who wish to request a review of their personalised transaction limits may contact the support team at [email protected].

24baje offers a range of bonuses and promotional offers to both new and existing account holders, including but not limited to: welcome deposit bonuses, reload bonuses, free spins, cashback offers, and cricket betting promotions coinciding with BPL, IPL, and T20 World Cup fixtures. All bonuses are subject to the specific terms and conditions published at the point of offer in addition to the general bonus rules set out in this section.

Welcome Bonus

New 24baje account holders are eligible for a welcome bonus of up to ৳20,000 on their first qualifying deposit. To qualify for the welcome bonus, the player must make a minimum deposit as stated in the current welcome offer terms at the time of registration, opt in to the bonus during the deposit flow, and meet all applicable wagering requirements before any bonus-derived winnings are transferred to the withdrawable balance.

Wagering Requirements

All bonus funds awarded by 24baje are subject to wagering requirements. The applicable wagering multiplier for each bonus is stated in the specific offer terms. Wagering requirements must be completed within the validity period specified for the bonus. Bonus funds and any winnings derived from them cannot be withdrawn until wagering requirements are fully satisfied.

Not all games contribute equally to wagering requirements. Slots typically contribute 100% of the staked amount toward the wagering requirement, while live dealer table games, sports betting, and certain other game categories may contribute at a lower rate or not at all. Contribution rates are specified in the terms of each individual bonus offer.

Bonus Abuse

24baje reserves the right to void any bonus and any winnings derived from it where there is evidence that the bonus has been claimed or used in an abusive manner. This includes but is not limited to: opening multiple accounts to claim the same bonus more than once, using wagering strategies specifically designed to exploit bonus terms without genuine gaming intent, collusion with other players to meet wagering requirements, or any other behaviour that 24baje reasonably determines to be bonus abuse.

All games available on the 24baje platform are supplied by licensed and regulated third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own published rules, paytables, and return-to-player (RTP) percentages, which are accessible within the game interface or through the game provider's official documentation.

Random Number Generation

All casino game outcomes on 24baje are determined by certified random number generator (RNG) technology. The RNG systems used by 24baje's game providers are independently tested and certified to ensure that results are statistically random, unpredictable, and free from any manipulation by 24baje, the game provider, or any player.

Sports Betting Rules

All sports betting markets on 24baje — including cricket markets covering the BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers bilateral series — are governed by the sports betting rules published in the sportsbook section of the platform. In the event of a dispute regarding the outcome of a sporting event or the settlement of a bet, 24baje's decision will be final and binding, subject to the escalation procedure described in the dispute resolution section of the platform's Help Centre.

Technical Malfunctions

In the event of a technical malfunction or system error during a game session, 24baje will attempt to reconstruct the game session using server-side logs. Where a reliable reconstruction is not possible, 24baje reserves the right to void the affected round and refund the stake to the player's account. Winnings derived from a demonstrably malfunctioning game session will not be paid out.

The following conduct is strictly prohibited on the 24baje platform. Engaging in any of the activities listed below may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement authorities:

• Fraud and Money Laundering: Using 24baje to conduct, facilitate, or disguise the proceeds of fraudulent activity or money laundering of any kind.
• Chargeback Fraud: Initiating a chargeback or payment reversal with your bank or payment provider while retaining winnings derived from the disputed deposit.
• Collusion: Coordinating with other players to gain an unfair advantage in any poker game, live dealer game, or any other competitive game format on the platform.
• Automated Play: Using bots, scripts, artificial intelligence tools, or any automated software to play games or place bets on 24baje without genuine human interaction.
• Hacking and System Exploitation: Attempting to gain unauthorised access to any part of the 24baje platform, exploiting software vulnerabilities, or interfering with the normal operation of any game or service on the platform.
• Underage Access: Allowing or facilitating access to a 24baje account by any individual under the age of 18.
• Multiple Accounts: Registering or operating more than one 24baje account for any purpose.
• Abusive Behaviour: Directing abusive, threatening, or harassing language toward 24baje staff or other players through any communication channel associated with the platform.

24baje reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where it has reasonable grounds to believe that:

• The account holder has breached any provision of these Terms & Conditions.
• The account has been used for fraudulent, collusive, or otherwise prohibited activity.
• Continuing to operate the account would expose 24baje to regulatory, legal, or financial risk.
• The account holder has requested permanent self-exclusion under the Responsible Gaming policy.
• The account holder is deceased and a verified next-of-kin has made a closure request.

Voluntary Account Closure

Any 24baje account holder may request voluntary closure of their account at any time by contacting the support team at [email protected]. Before closing an account, 24baje will confirm the closure request with the account holder and will process any remaining withdrawable balance to the verified payment method on file. Bonus funds that have not met wagering requirements at the time of voluntary closure will be forfeited.

Self-Exclusion

Players who wish to exclude themselves from the 24baje platform for responsible gaming reasons may activate a self-exclusion period of 6 months, 1 year, or permanent exclusion directly from their account dashboard settings. Self-exclusion takes effect within minutes of activation and cannot be reversed during the selected exclusion period. Players who have activated self-exclusion are prohibited from attempting to open a new account on 24baje during the exclusion period. See the full Responsible Gaming Policy for details on all available self-management tools. 18+

All content published on the 24baje platform — including but not limited to the 24baje brand name and logo, website design, graphics, text, software, game interfaces, promotional materials, and data compilations — is the exclusive intellectual property of 24baje or its licensed content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 24baje platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any 24baje content without prior written authorisation.
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any part of the 24baje platform or its underlying software.
• Use the 24baje name, logo, or branding in any manner that suggests an endorsement or affiliation that has not been expressly authorised in writing by 24baje.
• Frame, mirror, or scrape any part of the 24baje website for any commercial or non-commercial purpose without explicit written consent.

Game content displayed on the 24baje platform remains the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). All trademarks and trade names of third-party game providers referenced on this platform are the property of their respective owners.

To the fullest extent permitted by applicable law, 24baje and its officers, directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, the 24baje platform — even if 24baje has been advised of the possibility of such damages.

Without limiting the foregoing, 24baje specifically excludes all liability for:

• Loss of profits, loss of data, loss of goodwill, or loss of business opportunities arising from your use of the platform.
• Interruptions to service caused by scheduled maintenance, unscheduled downtime, third-party infrastructure failures, internet connectivity issues, or force majeure events.
• Any losses arising from your reliance on information published on the 24baje platform that is subsequently found to be inaccurate or incomplete.
• Unauthorised access to your account resulting from your failure to adequately protect your login credentials.
• The outcome of any game or bet, which is always subject to the inherent risk of gambling and the statistical probabilities of the relevant game or market.

No Guarantee of Winnings

Gambling involves financial risk. 24baje makes no representation or warranty that any player will achieve a profit from their use of the platform. Past results of any game or betting market are not indicative of future outcomes. You should only deposit and wager funds that you can afford to lose without affecting your financial wellbeing or that of your dependants.

Platform Availability

24baje aims to maintain platform availability of 99.5% or above, measured on a monthly basis. However, 24baje does not guarantee uninterrupted access to the platform and shall not be liable for any losses arising from periods of unavailability, whether planned or unplanned. Scheduled maintenance windows will be communicated to account holders in advance wherever practicable.

24baje collects, stores, and processes personal data about its account holders in accordance with the 24baje Privacy Policy, which forms an integral part of these Terms & Conditions. By registering a 24baje account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The categories of personal data collected by 24baje include, but are not limited to: your full name, date of birth, residential address, email address, phone number, payment method details, device identifiers, IP address, and records of your gaming and betting activity on the platform.

Purpose of Data Processing

24baje processes your personal data for the following primary purposes:

• Account registration, identity verification, and KYC compliance.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Fraud detection, anti-money laundering monitoring, and responsible gaming interventions.
• Delivery of customer support services through the English-language support team.
• Personalisation of promotional offers where you have consented to receive marketing communications.
• Compliance with any legal or regulatory obligations applicable to 24baje's operations.

24baje does not sell or rent your personal data to unaffiliated third parties for their own marketing purposes. Data may be shared with trusted third-party processors (such as payment providers and game suppliers) strictly to the extent necessary for the purposes listed above. Full details of data sharing arrangements are set out in the Privacy Policy.

24baje reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 24baje will notify registered account holders by email to the address on file and will publish a revised version of the Terms & Conditions on this page with an updated effective date.

It is your responsibility to review the Terms & Conditions periodically to remain informed of any changes. The most recent effective date is displayed at the top of this page and in the sidebar. If you disagree with any amendment to the Terms & Conditions, you must cease using the 24baje platform and may request account closure by contacting [email protected].

Your continued use of the 24baje platform following the publication of an amended version of these Terms & Conditions will constitute your binding acceptance of the changes. No amendment will apply retrospectively to bets or transactions that were completed before the amendment's effective date.

Contact and Complaints

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need clarification on any aspect of your account or a transaction, please contact the 24baje support team:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 10 minutes during Bangladesh Standard Time (BST, UTC+6) business hours; within 24 hours outside business hours
• Language: English support available 24 hours a day, 7 days a week

24baje aims to resolve all complaints within 5 business days of receipt. Where a complaint cannot be resolved through direct contact with the support team, an escalation path to a senior complaints handler is available upon request.